A commissioned natural pool starts with how you want to use your garden. Here is how the first conversation, site assessment, proposal, construction and handover fit together, and which decisions need to be made along the way.
Updated
Describe the life you want around the water
Start with what the pool should bring to your day: a morning dip, time together or more room to swim. Tell us where the property is, what you want to keep in the garden and the budget you are considering. You do not need a finished drawing or a chosen package before getting in touch.
Faunapoolen's first phone consultation is free. We discuss your idea, the property and a useful next step. Choosing a package in the enquiry tells us what interests you; it is not an order or a site-specific quotation. If you are still choosing, the package page helps you compare the starting options.
Assess the site and the questions it raises
The site assessment turns a general idea into questions that can be answered: available space, levels, access, the surroundings and where treatment and equipment could go. Photographs and a rough plan help prepare the discussion. Our space guide explains what to include.
Site visits are charged, and the fee is credited against installation if you proceed. Confirm the amount and what the visit covers before booking. A visit and a full design proposal are not interchangeable promises, so make the expected output clear.
Identify matters needing further investigation, such as ground conditions or an authority decision. Our safety and permissions guide provides questions to take to the relevant authority. A design conversation does not replace a required approval.
Make the proposal specific enough to compare
After assessing the site, we develop the design and quotation. Review how the swimming area, treatment, entry points and surrounding garden work together. Ask what is included in the finished result and what is an option or your responsibility. An attractive picture is only one part of understanding the offer.
Which drawing and dimensions describe the agreed pool?
Who handles excavation, removed soil, electrical work and water supply?
What is included around the edges, and which disturbed garden areas are reinstated?
How are protection, equipment access and later care addressed?
Which assumptions still need confirmation before a construction date is agreed?
The Swedish Consumer Agency recommends recording scope, price, payment and timing in writing, together with how changes and additional work will be handled. Its guidance on hiring a contractor is useful when reviewing an agreement. Ask about anything that remains open before accepting the proposal.
Agree a schedule around the actual work
There is no reliable build-time promise for every natural pool. The size of the work is only one factor: site access, investigations, decisions, material availability and weather can affect the sequence. Separate the time needed for planning from the period when the garden is a construction site.
Discuss a proposed start, key stages and what must be settled beforehand. Agree how you will be told about a delay or a newly discovered condition, and how its effect on the design, price and timing will be assessed. A shared decision at that point is more useful than an unexplained change later.
Build the agreed design
Construction brings together groundworks, the pool structure and sealing, circulation and treatment, followed by the agreed surrounding finish. The exact method comes from the project design. This overview is a guide to commissioning the work, not a construction recipe for your ground conditions.
Before work begins, clarify access to the house, where materials will be stored and how the work area is separated from everyday garden use. Keep a clear contact for questions during the build. For an example of a completed setting, see our Gotland project; its appearance does not establish a timetable for another property.
Handover should make ownership understandable
We start the system and show you how to care for it. Use the handover to understand normal operation, the tasks you are expected to do and the instructions for the installed equipment. Ask how readiness for swimming is checked, what needs attention during the first period and who to contact if something changes.
Keep the agreed documents and care plan together. Our seasonal care guide helps organize the questions, while your own handover instructions govern the details.
